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Terms and Conditions

Cancellations and Refunds

Cancellations received in writing a minimum of one week (5 working days) prior to the date of course commencement will be eligible for a full refund.  Cancellations made within one week of, or after the date of course commencement will not be eligible for a refund.  Substitutions (substituting another person into your place) are permitted without charge at any stage prior to course commencement.


Extend Training operates in a partnership agreement with Response Learning Australia, RTO #30879. While training and assessment is conducted by Extend Training, all nationally-recognised competencies and qualifications attained by students are issued by Response, under their scope of registration.


Notwithstanding anything else to the contrary, our liability (including the liability of any of our employees or agents) to you (including any of your employees or agents) whether arising under contract, tort (including negligence), statute or otherwise, arising from or in connection with the provision of the Training Services will be limited to the cost of the re-performance of the Training Services by us.

Where the liability is for any indirect, special or consequential loss (including loss of profit, use, revenue, contract, opportunity or production and increases in operating costs), our liability is limited to the sum of $1.00.

Where the liability occurs more than 12 months after the completion of the Training Services, our liability is limited to the sum of $1.00.


In no event shall we agree to hold any party harmless, or in any way limit the ability of our insurers to subrogate against any party.

In no event will we be bound by any provision where insurance is to be maintained for a period of time after the completion of the Services.

If any provision of these commercial conditions is held invalid, unenforceable or illegal for any reason, the remaining provisions shall remain otherwise in full force apart from such provision, which shall be deemed to be deleted.

These commercial conditions constitute the entire agreement between you and us, and shall be deemed as being accepted once an instruction is given to us by you to proceed or a payment is made to us by you.

The governing law shall be the law of Queensland, Australia.  The governing language shall be English.

Why People Train With Us

  • Experienced trainers
    Our trainers have collectively more than 200 years’ experience working in hazardous areas across a wide range of industries, and over 50 years’ experience teaching others.  We know our stuff.
  • Quality Course Materials
    Our course materials are written in an easy-to-read, well-organised style, ideal for reference after the course.  And the content is backed up by standards – there are no opinions, only facts.
  • Recognised Training
    Quality Training that is nationally and internationally recognised. Some people we have delivered training to..
  • Have fun!
    We love what we do, and with 200 years’ collective experience we’ve got a story or two to tell. Fun might be a bit of a stretch, but we’ll guarantee you won’t be bored on one of our courses.
  • Value for Money
    We offer some of the most competitive rates around, for the best training money can buy!

See our Courses


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